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The project was simple: renovate Fort Healthcare’s operating rooms. The complication: do it in the middle of a functioning hospital. Because of the complexity, the project was divided into 2 phases. In Phase 1 two operating rooms in the outpatient area were taken down and renovated, and a new egress was added. In Phase 2, two more operating rooms in the main core were renovated, and a new main check-in desk was built. The operating rooms had to be completed within a two-and-a-half-year period so the smoke system could be tested in front of the DHS. Had that not happened on schedule the hospital would be held noncompliant with the State, which would have risked shutdown.
Fort Healthcare knew us and knew our work. JP Cullen had built Fort HealthCare’s 2005 addition. As a result we were brought on as negotiated General Contractor and appointed Construction Manager before an architect was even hired. The upshot being that we were present and involved from the very first day of planning.
Clearly, an extremely thorough safety and operations plan had to be developed. The hospital had a total of 6 operating rooms, 3 of which needed to be functioning at all times. With careful preplanning, JP Cullen was able to keep an additional operating room online, giving the hospital a total of 4 working ORs.
We took great care to work around surgeons’ schedules and hours, as noise or construction vibrations could bring a surgery to an instant halt. To accommodate the surgeons’ needs, every entrance to the functioning operating rooms was marked with the current operating room schedule and quiet times. Everyone on the crew knew ahead of time when it was OK to drill or hammer. Still, work would occasionally need to shut down for an hour or two as patient needs required.
Throughout the project communication was key — and we made sure there was plenty of it. We held regular sessions with doctors, surgeons and staff, and had daily meetings with the departments impacted by the work, including the ER whose route was occasionally obstructed by the crane. The process made the work more efficient and safer for patients, but it also built trust. When staff members called us they knew we would listen to their concerns and be respectful.
"Other contractors can perform the work, but JP Cullen does so with integrity, innovation and attention to detail that is not often found, even with companies that have related experience."